Privacy & Policy
Proline Home Improvement (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you share when visiting our website or contacting us for services.
Information We Collect
This includes data that identifies you as an individual, such as:
Name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party providers)
When you:
Name
Email address
Phone number
Property address or service location
Photos or descriptions of areas needing service
Any additional details you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Pages viewed
Time spent on the website
Interaction data with forms, buttons, or CTAs
This helps us improve website performance and user experience.
Sharing of Information
We use the information collected for the following purposes:
1.
Service Delivery: To provide, manage, and improve our services.
2.
Customer Support: To respond to inquiries, troubleshoot issues, and offer support.
3.
Marketing: To send promotional emails, special offers, or updates (you can opt-out anytime).
4.
Analytics: To understand user behavior and improve website functionality.
5.
Legal Compliance: To comply with applicable laws and regulations.
Cookies and Tracking Technologies
We do not sell or rent your personal information to third parties. However, we may share information in the following scenarios:
1.
Service Providers: With trusted third parties that perform services on our behalf, such as payment processing, hosting, and analytics.
2.
Legal Obligations: When required by law, regulation, or legal process to disclose information.
3.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4.
Consent: When you have given explicit consent for sharing your information.
Data Security
We use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences
Understand site usage patterns
Provide targeted advertisements
You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your access to certain features of our website.
Your Rights and Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Opt-out of marketing communications
Request data portability
Restrict or object to certain data processing activities